Moiko.fi is committed to protecting their clients' privacy and offers an opportunity to have an influence on data handling.
The information we collect can be divided into information given by the user, information gathered from web service usage and information gathered from analytics.
Registrar of the processed data is:
Moi & Co Oy
Vattuniemenkatu 15 A
Business ID 2350279-1
You may ask about data protection and handling of private information by email from: email@example.com
Giving identifier, contact and payment information is mandatory when buying from moiko.fi website. The main source of the information is from users themselves.
Personal information is used for:
All personal information is protected from inappropriate access and accidental or illegal data loss, change, release, transfer or other illegal handling.
Moiko.fi stores customer information on their server in the Netherlands. Server rooms and shop’s systems’ technical and process data protection is at a very high level. The company uses a data protection system according to ISO 27001 standard. Servers have been protected against intrusion and denial-of-service (DoS) attack.
We use good data protection methods, such as database encryption, in handling personal information and in technical solutions. Handling of personal information fills all of the demands set in EU GDPR 25.5.2018.
All access to personal information is regulated with good conventions.
Only employees of moiko.fi have the access to personal information and they have been trained to use the information in a safe and ethical manner. Every person on our staff only sees personal information relevant to their job functions.
We use reliable contractors when information can be sent to third parties. We have taken into account that our contractors use EU GDPR and other lawful demands. You can read more about third parties in the section "Is my personal information handed to third parties?"
Moi & Co Oy
Vattuniemenkatu 15 A
Business ID 2350279-1
We only store personal information for the duration needed, so we can fulfill the usage mentioned in this policy. Also, some of the information may be stored longer than laws obligate, for example for accounting and consumer commerce responsibilities as well as indicating their lawful implementation.
Personal information considering the user may be deleted or made anonymous in moiko.fi systems after a user's request. Deletion and anonymization are irreversible and we cannot restore deleted customer accounts or reward points accumulated in them. Also, the user’s order history is removed in the process.
Legislation has obligations for prolonged data storage for following situations:
As a customer your right is:
You may make a request regarding your rights to our customer service. The request needs to be identifiable so that our customer service can identify you. We will let you know, if we can’t fulfill your request in some parts, such as deleting all your files which have a lawful obligation (such as credit information) or a lawful right.
If you find that there is a deficiency in the handling or it it's against the law, you have a right to make a complaint to the data protection authorities.
You may request the personal information stored about you from moiko.fi with an email to: firstname.lastname@example.org
Moiko.fi is pledged to give their customers opportunities to have an influence on handling information about them.
You may decide about marketing targeted to you, value-added services and receive or not receive different marketing messages. The options you can find in account settings. We’re improving our service constantly, so features may be added, changed or removed.
The customer can remove their user account at any time and request the deletion of their information by contacting moiko.fi customer service.
Attention! In some cases, all of the information cannot be deleted and legislation may require to store some of the personal information about the customer.
We may hand some necessary information to third parties ensuring deliveries as well as for marketing. Your information is also delivered to the party admitting credit when making a credit decision.
We use personal information with third parties also for analytics and personalization. We utilize shopping habits and browsing information with our partners, so we can offer better and more interesting products and offers. Information used in analytics and personalization is anonymized and pseudonymized always when possible. Only we can connect a pseudonymized information to your name.
When needed we also hand out information to the authorities. We will inform the customer about these situations if it is permitted under law.
We will provide information to the following third parties:
Moiko.fi tends the highest data protection level by EU GDPR when transferring or handling information. Third party level of data protection affirmation is Europe’s commission’s standard contractual clauses, BCR-deal, EU-US Privacy shield contract or some other method approved by the GDPR.
Customer may limit handing out information to marketing and analytics purposes. Familiarize yourself with privacy features in account settings.
Functional cookies and local storage are used e.g. identifying the customer, keeping the user logged in, shipping estimates and shopping cart features. Accepting cookies and local storage are essential for these features. Functional cookies and local storage set by the server stay in the browser from 15 minutes to 24 months if they are not deleted from browser settings. Visiting the webpage sets new cookies and local storage if the browser allows it to
Information targeted to analytics and marketing is anonymized always when possible. Otherwise, we keep information personal when identifiers contain customer related information such as IP address. Also, identifiers which have been linked to a customer in any way will be considered as personal information. Information targeted to analytics and marketing will be used from 30 seconds to 24 months.
We use Google Analytics among other things in website usage, popular products, trends and analytics regarding sales. Information sent to Google is anonymized. Read more about Google Analytics data handling.
Other technologies used in analytics and marketing, such as pixel tags help us understand user behavior and tells us which products interest our customers as well as which features and services are the most useful to our customers. Identifiers used by our analytics and marketing partners can be declined by activating "Do Not Track" -feature in your browser and set your browser to decline any third party.